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Senior Business Analyst in Huntersville, NC at American Tire Distributors

Date Posted: 2/5/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    2/5/2018

Job Description

We look forward to your application! When applying, please be sure to put your Full Legal First Name and Last Name for legal and processing purposes.

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. 

Position Description: 

The primary responsibilities of the Senior Business Analyst are to act as a communication conduit between key system users and the IT development team to translate business needs into project requirements documentation, use a solid understanding of ATD end-to-end business processes and existing business applications to evaluate how new project requirements impact those processes and ensure integrity throughout the entire process, advises the senior IT management team of future business applications needs in order to formulate and recommend project strategies to keep pace with the business demands

Primary Responsibilities:

  • Elicit user requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Proactively communicate and collaborate with external and internal customers to analyze information needs, gather functional requirements
  • Deliver business requirements mapping, process flows, functional designs, test plans, training requirement and high level project timeline for each assigned project
  • Successfully engage in multiple initiatives simultaneously
  • Work independently or under the direction of a project managers
  • Challenge business manager on their assumptions of how they will successfully execute their plans
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Assist the Director, Business Integration in developing the strategy for business applications
  • Develop and maintain business process mapping documents
  • Provide research and analysis to support the selection of business application software required to support business requirements
  • Perform project management task required to Integrate business applications that do not require development assistance and other projects are assigned
  • Track all requests for business application changes
  • Track all requests for new business application request
  • Evaluate change request complexity and develop project ROI estimates for the PMO
  • Keep up to date with technical as well as industry sector developments.
  • Customer satisfaction.
  • Accomplishment of IT objectives and execution of goals.
  • Delivery on projects and service level delivery.

Key Partners (Positions):

  • ATD Manager and Key Business Users
  • ATD Customers and Partners
  • Other IT departments
  • Other partners as required by position

Experience(s) that Best Prepares You:                         

  • Education:  Bachelor’s degree from four-year College or university required; MBA preferred.
  • Must have 5+ years related business and /or IT experience.
  • Experience: implementing Oracle eBusiness, suite applications or related business application knowledge, experience in SQL or similar database query tools.
  • Possesses understanding in the areas of application programming, database and system design, understands basic information technologies and system architectures.
  • Understands how legacy and web-based systems interface with each other.
  • Such alternatives to the above qualifications as the Company, in its discretion may find appropriate and acceptable.

Key Competencies:

  • Strong analytical and project management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Continually seeks opportunities to increase customer satisfaction
  • Mentors those with less experience through informal channels
  • Suggests areas for improvement in internal processes along with possible solutions
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
  • Understanding of regulator, legal and compliances issues for SOX and audit functions.
  • Understanding of Business Processes Analysis tools and techniques.
  • Excellent leadership capabilities and communication and documentation skills.
  • Ability to be proactive and work well under pressure.
  • Intermediate knowledge of the use of a personal computer and/or laptop.
  • Intermediate level of proficiency with Microsoft Office, Word, Excel and PowerPoint.
  • Functional knowledge of internal operating systems:  Oracle, ATD OnLine, sales software and programs, report writer programs such as Discover, etc.
  • Think Innovatively:  Identify and act on ideas which further the Company’s strategic goals.
  • Plan and Execute for Success:  Identify and address root causes when solving problems.  Work collaboratively with other departments and functional teams to coordinate effective solutions.
  • Act Collaboratively:  Communicate effectively across teams, functions and departments.
  • Communicate Effectively:  Communicate clearly and concisely and adjust communication style to improve performance.
  • Demonstrate Respect:  Handle all business matters ethically and in full compliance with American Tire Distributors “Code of Conduct”.
  • Be Accountable for Results:  Assume full responsibility for the consequences of one’s behaviors, decisions and results.
  • Knowledge of current materials, methods, technology and practices of the Company.

Physical Demands/Work Environment/Travel Requirements:

  • Physical demands:  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Work environment:  While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is usually moderate.
  • Travel required:  as required by the specific position.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations.  Nothing in this job description creates a contract of employment in any way for any person.   All employees hired by American Tire Distributors, Inc. are employees at will and the company reserves the right to terminate employees at any time for any reason or no reason at all.

Build a challenging and rewarding career with us!

American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace